Order Information
Shipping & Returns
Exchanges
We do not accept exchanges at this time.
Return Policy
Merchandise must be returned within 28 days of receipt.
Merchandise must be unworn and unwashed.
Merchandise must have all tags attached.
Any merchandise marked "Final Sale" cannot be returned.
Hair accessories, hats, opened makeup, earrings, underwear and bodysuits cannot be returned.
All swimwear returns must have hygiene liners still intact.
Returns for store credit will be processed free of charge, while returns for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $5.99, which will be deducted from the amount to be refunded to you. Original shipping charges are non-refundable.
International Returns
Please follow the instructions on the return form included in your package. You must return your items to our address within 30 days from the day you received your package. Please write your order # on the outside of the package. You will receive your refund in the original form of payment. Unfortunately we cannot refund duties, taxes or shipping charges.
Refunds and Processing
Refunds will be processed within approximately 7 to 10 business days after we receive your return.
Original shipping charges are non-refundable.
Store Credit
Store Credit can only be used online at our website.
Store Credit cannot be transferred to another person or account.
Please treat Store Credit like cash.
Store Credit may not be purchased and is only provided when previously purchased items have been returned and you have selected "Store Credit" as the refund method.
Store Credit may be used to purchase gift cards to our store.
Any purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the remaining balance due.
Store credit never expires.
Store credit is provided in U.S. Dollars.
Your use of the Store Credit constitutes your agreement to our Terms.
Delivery
All designs are made to order, therefore please allow us a week for shipping.
Free Standard Shipping on All Orders
All U.S. shipping is free.
Payment Options
We accept Visa, MasterCard, Discover and American Express credit card payments as well as PayPal payments. We do not accept personal checks, money orders or direct bank transfers. Note, your account will not be charged until your order actually ships.